产品研究:Intercom.com

2019年1月10日 | 分类: 【商业】

【介绍】

Intercom是一个社会化客户关系管理平台,致力于帮助公司更好地与客户交流。帮助企业更智能化的管理市场营销、发展客户以及客户支持。

【竞品】

竞品:https://collect.chat/

仿品:https://github.com/helloromero/dumb-intercom-clone

讨论:https://alternativeto.net/software/intercom-io/?platform=self-hosted
讨论:https://www.quora.com/What-is-a-cheaper-alternative-to-Intercom-for-startups
讨论:https://www.zhihu.com/question/52346170

【参考】

https://zhuanlan.zhihu.com/p/35427361
https://www.jianshu.com/p/92fce3d90e35
https://trello.com/c/kTMDlFOs/276-478-intercom-%E7%9A%84%E4%BA%A7%E5%93%81%E8%90%A5%E9%94%80%E8%A7%92%E8%89%B2%E5%A6%82%E4%BD%95%E5%B8%AE%E5%8A%A9%E6%89%93%E9%80%A0%E4%BA%A7%E5%93%81
https://sdk.cn/datas/2155

什么是最好的在线客服软件?我与1000多位用户进行了交谈


http://cms2.newsduan.com/newsyun/HuaMeiJingXuan/OuZhou/xdzb/20180302/48908.html
http://tech2ipo.com/10026955http://chuangkr.china.com.cn/p/5040411?column=DEPTH
http://tech2ipo.com/10026955
https://wanqu.co/collections/design/
http://www.kejilie.com/lieyunwang/article/7VnYZb.html
http://dockone.io/article/710
https://zhuanlan.zhihu.com/p/40993931
http://fex.baidu.com/blog/2017/05/fex-weekly-02/
http://www.woshipm.com/chuangye/1623260.html
https://juejin.im/post/5a2df418f265da43294dfe3a
http://www.10tiao.com/html/175/201707/2653548870/1.html
https://mdluo.com/2018-03-09/startups-run-less-software/
https://www.lieyunwang.com/archives/424531
https://intersection.tw/%E8%A8%AD%E8%A8%88%E6%99%BA%E6%85%A7%E5%9E%8B%E9%80%9A%E7%9F%A5-38ec311eb749
https://www.inside.com.tw/article/9991-onboarding-value-b

增长黑客之父Sean Ellis看好的产品增长模式:做好组织社会化培训,找准北极星指标


https://yowenter.github.io/build/html/intercom_intro.html
https://www.36kr.com/p/5141093
https://medium.com/intercom-inside/the-only-competitor-that-matters-25867f7b43cd
https://news.ycombinator.com/item?id=15055254